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Home What We Do Business Solutions Sogeti USA Infrastructure Management, Cloud & Security Services - Solutions Sogeti USA Remote Infrastructure Management (RIM) Solutions
 
Sogeti
 
Remote Infrastructure Management (RIM) Solutions
Improve Service Delivery and Reduce Costs, Increase Satisfaction and Productivity
 
With over 25 years of experience and over 16,000 experts globally, Sogeti has delivered Remote Infrastructure Management (RIM) solutions to over 500 clients, helping them to:
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Sogeti USA Reduce IT costs by typically 30%
Sogeti USA Improve Customer Service
Sogeti USA Increase IT infrastructure availability and reliability
 
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We offer a robust services portfolio with 24x7 coverage and support across 35 languages—so your infrastructure continues running smoothly.
 
Sogeti’s RIM solutions include:
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Sogeti USA High Quality Level 1, 2 and 3 Services
Sogeti USA RIM strategy and roadmap with business case evaluation and analysis
Sogeti USA Service Map: Standard operating guide, run-books and process optimization to steady state
Sogeti USA Service Management: Metrics, reports and dashboards
Sogeti USA Continuous Improvement Planning with innovation and productivity guides
 
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Our team will work closely with you to determine areas where RIM can improve your business. Utilizing our highly industrialized model, Sogeti can help you reduce overall costs while ensuring the highest service levels. Plus, with our flexible capacity pools, your business always has access to the appropriate level of support.
 
 
 
 
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10100 Innovation Drive | Dayton, OH | 45342

(937) 291-8100 | info@us.sogeti.com

 
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